Phone-on-HoldScripts

LISTED HERE ARE SOME TELEPHONE ON-HOLD SCRIPT IDEAS.

#1 IS THE SCRIPT PRESENTLY BEING USED AT THE GODFREY MARINE CORPORATE OFFICE.

#2 IS THE SCRIPT PRESENTLY BEING USED AT THE GODFREY MARINE SYRACUSE LOCATION.

CHECK WITH YOUR LOCAL RADIO OR T.V. STATION AND HAVE THEM RECORD YOUR MESSAGE FOR YOU.

IF YOU NEEDED HELP IN CREATING YOUR ON-HOLD MESSAGE CONTACT OUR CONSULTANT, TOM ROSE, AT 574-534-0750 AND HE WILL BE HAPPY TO ASSIST YOU.

Phone-on-Hold #1

DID YOU KNOW?? THAT GODFREY MARINE HAS BEEN BUILDING QUALITY PONTOON BOATS FOR OVER 45 YEARS. OUR SANPAN, AQUA PATIO, SWEETWATER AND PARTI KRAFT LINES ARE AMONG THE MOST RECOGNIZED AND CELEBRATED PONTOONS IN THE MARKET.

PLEASE CONTINUE TO HOLD, YOUR CALL WILL BE ANSWERED SHORTLY.

WHETHER YOU'RE A WEEKEND BOAT ENTHUSIAST, OR YOU HAVE THE LUXURY OF SPENDING EVERY DAY ON THE WATER, GODFREY MARINE OFFERS A REMARKABLE SELECTION OF FRESH AND SALTWATER FISHING BOATS, DECK BOATS, AND PONTOONS TO SATISFY YOUR LIFESTYLE.

IT'S NO SURPRISE THAT GODFREY MARINE IS THE LARGEST PONTOON AND DECK BOAT MANUFACTURER IN THE COUNTRY AND ONE OF THE FASTEST GROWING FISHING BOAT MANUFACTURERS IN THE INDUSTRY. WITH A COMMITMENT TO PROVIDE CUSTOMERS WITH TOP QUALITY PRODUCTS AND COMPONENTS, GODFREY MARINE OFFERS A WIDE SELECTION OF STYLES, MODELS, AND OPTIONS TO FIT YOUR EVERY NEED. GODFREY MARINE STRIVES TO PROVIDE SUPERIOR CUSTOMER SERVICE BEFORE AND AFTER THE SALE, AND A COMPANY WIDE DESIRE TO SATISFY EVERY BOATING ENTHUSIAST'S PASSION FOR TIME ON THE WATER.

DID YOU KNOW?? GODFREY MARINE HAS MADE A DUAL COMMITMENT TO OUR DEALERS AND THEIR CUSTOMERS TO PRODUCE A TOP QUALITY PRODUCT THAT WILLPROVIDE LASTING ENJOYMENT FOR THE WHOLE FAMILY. WE BACK THIS COMMITMENT WITH 45 YEARS OF MANUFACTURING EXPERIENCE AND THE MOST EXTENSIVE WARRANTIES IN THE MARINE INDUSTRY.

FROM INNOVATIVE DESIGN AND STYLING, TO METICULOUS FABRICATION, AND ASSEMBLY OF COMPONENTS, THE SYSTEMATIC TESTING OF EVERY PRODUCT, AND FULL SERVICE OFFERED BEFORE, DURING, AND AFTER THE SALE, GODFREY MARINE GOES TO EXTRAORDINARY LENGTHS TO SATISFY THE BOATING ENTHUSIAST'S FOR QUALITY AND VALUE!

DID YOU KNOW?? GODFREY USES AN INNOVATIVE RELIABLE NEXTWAVE ELECTRICAL SYSTEM ON ALL THEIR BOATS. THE USE OF HEAVY-DUTY FLEXIBLE CONDUIT AND INDIVIDUAL CIRCUITS PROVIDE THE POWER NEEDED TO RUN ALL SYSTEMS. RELIABILITY IS ENHANCED THROUGH INDEPENDENT GROUNDING OF KEY CIRCUITS. ADDING ELECTRIAL EQUIPMENT IS EASY WITH THE CORROSION-RESISTANT PLUG-AND-PLAY DEUTSCH CONNECTORS.

THANK YOU FOR HOLDING. A REPRESENTATIVE WILL BE WITH YOU SHORTLY.

DID YOU KNOW?? THAT EACH YEAR GODFREY MARINE USES NEARLY HALF A MILLION ELEVATOR BOLTS TO SECURE OUR PONTOON DECKING? THEIR SHARP GRIP KEEPS THE DECK SNUG AND REDUCES VIBRATION AND NOISE FOUND ON OUR COMPETITOR'S MODELS.

DID YOU KNOW?? WITH OVER 80 MODELS, POLAR KRAFT ALUMINUM FISHING BOATS ARE ONE OF THE FASTEST GROWING BOAT COMPANY'S IN THE INDUSTRY. THE SELECTION INCLUDES DEEP VEE MODELS, HIGH PERFORMANCE BOATS FOR TOURNAMENT FISHING, SPORT UTILITY MODELS AND AFFORDABLE JON BOATS TO FIT ANY FAMILIES NEED FOR FISHING. WITH THE WIDE ARRAY OF ENGINEERED MODELS, POLAR KRAFT SATISFIES THE SERIOUS ANGLERS NEED FOR FISHABILITY, DURABILITY, RELIABILITY, AND CONVENIENCE.

DID YOU KNOW?? AS THE LEADER AND PIONEER IN DECK BOATS, HURRICANE TAKES THE WATER BY STORM, BY COMBINING POWER AND PERFORMANCE WITH CONVENIENCE, VERSATILITY, COMFORT, AND LUXURY! WHETHER YOU WANT TO FISH, SKI, OR CRUISE, HURRICANE DECK BOATS ARE THE ULTIMATE SUV OF H2O.

PLEASE REMAIN ON THE LINE. A REPRESENTATIVE WILL BE WITH YOU SHORTLY.

DID YOU KNOW?? THAT GODFREY MARINE MANUFACTURES SEA RYDER MINI-TOONS, PEDAL BOATS AND AQUA FLOAT SWIM RAFTS? THERE'S ALWAYS FUN ON THE WATER WITH PRODUCTS FROM GODFREY MARINE.

DID YOU KNOW?? THAT EACH YEAR GODFREY MARINE USES OVER 5 MILLION YARDS OF THREAD? THAT'S ENOUGH TO REACH FROM COAST TO COAST WITH A FEW HUNDRED MILES LEFT OVER!

DID YOU KNOW?? THAT GODFREY MARINE'S PONTOON AND DECK BOATS HAVE CONSISTENTLY WON ACCLAIM FROM THE MEDIA? BASED ON INDEPENDENT TESTING BY PONTOON AND DECK BOAT MAGAZINE, OUR SANPAN, AQUA PATIO AND SWEETWATER PONTOONS AS WELL AS HURRICANE DECK BOATS HAVE BEENPRAISED FOR OUTSTANDING FIT & FINISH, PERFORMANCE, AND STYLE.

YOUR CALL IS IMPORTANT TO US. PLEASE CONTINUE TO HOLD. WE'LL BE WITH YOU SHORTLY.

DID YOU KNOW?? THAT GODFREY MARINE HAS THE LARGEST PONTOON AND DECK BOAT WEB SITE ON THE INTERNET? LAST YEAR OVER 1 MILLION PEOPLE USED THIS VALUABLE RESOURCE TO LEARN MORE ABOUT GODFREY'S PRODUCT LINES... LOCATE A LOCAL DEALER.... AND VIEW AND DOWNLOAD PICTURES ANDSPECS OF EVERY MODEL. VISIT OUR WEBSITE AT WWW.GODFREYMARINE.COM.

THE NATIONAL MARINE MANUFACTURERS ASSOCIATION HAS CERTIFIED THAT ALL SANPAN, AQUA PATIO, SWEETWATER, PARTI KRAFT PONTOONS, HURRICANE DECK BOATS, POLAR, AND POLAR KRAFT FISHING BOATS MEET OR EXCEED ALL FEDERAL AND INDUSTRY SAFETY STANDARDS. ACCORDING TO THE COAST GUARD STATISTICS, CERTIFIED BOATS ARE FIVE TIMES SAFER THAN NON-CERTIFIED BOATS. SO LOOK FOR THE CERTIFICATION SEAL WHEN YOU BUY YOUR NEXT BOAT, AND BUY WITH CONFIDENCE WHEN YOU BUY FROM GODFREY MARINE.

DID YOU KNOW THAT GODFREY MARINE OFFERS THE WIDEST SELECTION OF PONTOONS IN THE INDUSTRY? SPACIOUS FLOOR PLANS AND EXCITING FEATURES ENSURE THAT YOU WILL FIND A BOAT TO FIT YOUR LIFESTYLE.

SANPAN, AQUA PATIO, SWEETWATER, AND PARTI KRAFT PONTOONS HAVE ESTABLISHED AN INDUSTRY BENCHMARK, THE STRATATECH CHASSIS. THE UNIBODY UNDERSTRUCTURE OF ALL GODFREY PONTOON BOATS, IS DESIGNED TO WITHHOLD THE TOUGHEST CONDITIONS, PROVIDE A SUPERIOR AND STABLE RIDE, AND IS BACKED BY A LIMITED LIFETIME WARRANTY.

THANK YOU FOR HOLDING, YOUR CALL WILL BE ANSWERED SHORTLY.

DID YOU KNOW THAT GODFREY MARINE BUILDS THE NUMBER ONE SELLING PONTOON AND DECK BOATS IN THE WORLD? SANPAN, AQUA PATIO, SWEETWATER, AND PARTI KRAFT ARE AMONG THE MOST PREFERRED PONTOONS. HURRICANE DECK BOATS LEAD THE INDUSTRY IN INNOVATION, EXPERIENCE AND STYLE.

GODFREY MARINE HAS ACHIEVED MIC CERTIFICATION. MIC STANDS FOR MARINE INDUSTRY CERTIFIED MANUFACTURER. WHAT DOES IT MEAN TO BOAT BUYERS? IT MEANS THAT GODFREY HAS INVESTED IN AND SHOWN A PROVEN COMMITMENTTO EXCELLENCE IN CUSTOMER SERVICE. AS A LEADER IN THE INDUSTRY, GODFREY MARINE IS PROUD OF THIS HIGH ACHIEVEMENT.

DID YOU KNOW THAT GODFREY MARINE IS KNOWN FOR THEIR COMFORTABLE FURNITURE IN ALL THE BOATS. THE EXCLUSIVE VINYL IS CALLED GX48, FOR ALL THE FURNITURE. THIS PREMIUM VINYL IS THE BEST MARINE UPHOLSTERY AVAILABLE. THIS RESILIENT ONE-OF-A-KIND VINYL RESISTS TEARS, STAINS, AND THE HARMFUL EFFECTS OF UV RAYS.

PLEASE REMAIN ON THE LINE. A REPRESENTATIVE WILL BE WITH YOU SHORTLY.

DID YOU KNOW?? THAT CATEGORY 5 HURRICANE HULLS ARE HAND LAID BY SKILLED CRAFTSMEN...SOME OF WHICH HAVE UP TO 30 YEARS EXPERIENCE IN FIBERGLASS CONSTRUCTION. THE WIDE BODY DESIGN PROVIDES MUCH GREATER STABILITY DURING ACCELERATION AND GETS ON PLANE QUICKLY FOR ACLEAR, SAFE VIEW FROM THE DRIVER'S SEAT.

DID YOU KNOW?? THAT HURRICANE IS THE LARGEST DECK BOAT MANUFACTURER IN THE WORLD WITH OVER 27 DISTINCTIVE MODELS FROM WHICH TO CHOOSE.

DID YOU KNOW THAT HURRICANE IS, THE MOST VERSATILE DECK BOAT EVER. THERE'S FUN FOR THE WHOLE FAMILY BECAUSE HURRICANE'S ARE PERFECT FOR FISHING, SKIING AND CRUISING, IT'S THE S-U-V OF H2O.

AT GODFREY MARINE SUCCESS ISN'T DEFINED BY THE NUMBER OF PRODUCTS SOLD, BUT BY THE CUSTOMERS WHO RETURN BECAUSE THEY'RE SATISFIED! THAT'S WHY AQUA PATIO, SWEETWATER, AND PARTI KRAFT ARE ESPECIALLY PROUD TO HAVE RECEIVED INDUSTRY RECOGNITION FOR CUSTOMER SERVICE AND SATISFACTION.

YOUR CALL IS IMPORTANT TO US. PLEASE CONTINUE TO HOLD. WE'LL BE WITH YOU SHORTLY.



Phone-on-Hold #2

DID YOU KNOW ?? THAT POLAR KRAFT HAS BEEN BUILDING QUALITY FISHING AND HUNTING BOATS FOR OVER 50 YEARS. POLAR KRAFT'S COMPLETE MODEL LINE UP OF OVER 80 STATE OF THE ART MODELS INCLUDE JON, BASS, CRAPPIE, FAMILY FISH, HUNTING, DEEP V, AND HIGH PERFORMANCE PAD BOATS TO SUIT EVERY SPORTSMAN'S NEEDS. POLAR KRAFT CONTINUES ITS GOAL OF PROVIDING THE BEST FISHING EXPERIENCE AT THE BEST VALUE WITH WIDER, LONGER AND DEEPER BOATS THAN THE COMPETITION.

PLEASE CONTINUE TO HOLD, YOUR CALL WILL BE ANSWERED SHORTLY.

DID YOU KNOW?? POLAR KRAFT BECAME AN AFFILIATE OF GODFREY MARINE IN 1983. INCORPORATED IN 1919, GODFREY MARINE IS A FAMILY OWNED AND OPERATED BOAT MANUFACTURER. IN 2001 GODFREY MARINE ACQUIRES THE FORMER SEA NYMPH FACILITY IN SYRACUSE, IN AND RETAINS THE FORMER EXPERIENCED WORKFORCE. IN A TWO-YEAR PERIOD AT THE SYRACUSE FACILITY POLAR KRAFT INTRODUCES OVER 80 ADVANCED ENGINEERED BOATS TO SATISFY THE NEEDS OF EVERY ANGLER AND HUNTER.

PLEASE CONTINUE TO HOLD, YOUR CALL WILL BE ANSWERED SHORTLY.

DID YOU KNOW?? KODIAK, FISHERMAN, HP180PRO AND XT175PB MODELS ARE BUILT WITH POLAR KRAFT'S TRADEMARK TORQUE CONTROL DESIGN (TCD) HULL. TCD IS A HIGH PERFORMANCE HULL THAT LINKS THE SUPERSTRUCTURE COMPONENTS TOGETHER AND DISTRIBUTES ENERGY THROUGHOUT THE ENTIRE BOAT TO MAXIMIZE HULL PERFORMANCE AND STRENGTH. TCD HULL CONSISTS OF A REVERSE OR HARD CHINE HULL, LIFTING STRAKES, I-BEAM LONGITUDINAL STRINGERS, POWER BARS AND TORQUE BOXES FILLED WITH POLYURETHANE FOAM.

PLEASE CONTINUE TO HOLD, YOUR CALL WILL BE ANSWERED SHORTLY.

DID YOU KNOW?? THAT EACH YEAR POLAR KRAFT USES NEARLY 2 MILLION POUNDS OF H5052 MARINE GRADE ALUMINUM ALLOY TO BUILD THE BEST PRODUCT IN THE INDUSTRY.

PLEASE CONTINUE TO HOLD, YOUR CALL WILL BE ANSWERED SHORTLY.

DID YOU KNOW?? THAT NOT ALL MANUFACTURES ARE NMMA CERTIFIED? THE NATIONAL MARINE MANUFACTURES ASSOCIATION HAS CERTIFIED THAT ALL POLAR KRAFT BOATS MEET OR EXCEED ALL FEDERAL AND INDUSTRY SAFETY STANDARDS. ACCORDING TO THE COAST GUARD THAT MAKES OUR BOATS 5 TIMES SAFER THAN NON-CERTIFIED BOATS. SO LOOK FOR THE CERTIFICATION WHEN YOU BUY YOUR NEXT BOAT, AND BUY WITH CONFIDENCE WHEN YOU BUY FROM POLAR KRAFT.

PLEASE CONTINUE TO HOLD, YOUR CALL WILL BE ANSWERED SHORTLY.

DID YOU KNOW?? POLAR KRAFT'S BASS AMERICA, SPORTSMAN, HUNT AND FISH, AND OUTFITTER MODELS ARE ALL-WELDED WOOD FREE CONSTRUCTION HULLS. THE ALL-WELDED WOOD FREE HULLS ARE HIGHLY DURABLE AND GIVE THE BOAT MAXIMUM HULL PERFORMANCE. NO SCREWS OR RIVETS FOR FASTENING JUST 100% WELDING OF ALUMINUM TO ALUMINUM.

PLEASE CONTINUE TO HOLD, YOUR CALL WILL BE ANSWERED SHORTLY.

DID YOU KNOW?? TO ASSURE A QUALITY PRODUCT POLAR KRAFT BUILDS ALL ITS ACCESSORY AND TROLLING HARNESSES IN HOUSE. POLAR KRAFT USES NEXTWAVE PLUG AND PLAY ELECTRICAL SYSTEM. OUR ELECTRICAL SYSTEM IS RELIABLE, WATERTIGHT, COLOR-CODED, HARNESSED, AND ROUTED FOR EASY ACCESS. DEUTSCH CONNECTORS AND CONVENIENT PUSH BUTTON CIRCUIT BREAKERS MAKE SERVICING VERY SIMPLE.

PLEASE CONTINUE TO HOLD, YOUR CALL WILL BE ANSWERED SHORTLY.

DID YOU KNOW?? RETAIL REGISTRATION SHOWS POLAR KRAFT AS ONE OF THE FASTEST GROWING ALUMINUM BOAT COMPANIES IN THE U.S.

PLEASE CONTINUE TO HOLD, YOUR CALL WILL BE ANSWERED SHORTLY.

DID YOU KNOW?? POLAR KRAFT HAS AN INNOVATIVE PATENT PENDING HULL DESIGN. THE DAKOTA V 1578 WB AND V 1778 WB ARE 15' AND 17' IN LENGTH AND HAVE A 78" BEAM HULL. THE UNIQUE URETHANE FOAM FILLED OFFSET TRANSOM ACCOMMODATES TODAY'S HEAVY FOUR- STROKE ENGINE'S. THE OFFSET TRANSOM MOVES THE MOTOR INWARD, WHICH ALLOWS FOR BETTER STABILITY, QUICKER ON PLANE PERFORMANCE AND A SMOOTH LEVEL RIDE. THE WIDE BODY ALSO FEATURES MORE INTERIOR SPACE AND THREE STORAGE COMPARTMENTS.

PLEASE CONTINUE TO HOLD, YOUR CALL WILL BE ANSWERED SHORTLY.

DID YOU KNOW?? THAT EVERY POLAR KRAFT MODEL GOES THROUGH MANY INSPECTION AND TESTING PROCEDURES THROUGHOUT THE PRODUCTION PROCESS. EVERY MODEL IS WATER TESTED FOR LEAKS, FITTINGS AND HOSES ON THE AERATED, BILGE, AND GAS TANK ARE TESTED. THE ELECTRICAL SYSTEM AND APPLIANCES ARE COMPLETELY CHECKED TWICE. POLAR KRAFT IS ALL ABOUT DEDICATION, SOLID CRAFTSMANSHIP AND CONVENIENCE FOR THE CUSTOMER.

PLEASE CONTINUE TO HOLD, YOUR CALL WILL BE ANSWERED SHORTLY.

DID YOU KNOW?? THAT POLAR KRAFT USES OVER 2.5 MILLION HARD RIVETS A YEAR TO BUILD A STRUCTURALLY SOUND ALUMINUM BOAT. THESE ARE THE SAME RIVETS THEY USE TO BUILD AIRCRAFTS.

PLEASE CONTINUE TO HOLD, YOUR CALL WILL BE ANSWERED SHORTLY.

DID YOU KNOW?? POLAR KRAFT PROVIDES A LIMITED LIFETIME WARRANTY COVERING THE HULLS OUTER ALUMINUM SKIN, DOUBLE RIVETED SEAMS, AND WELDS. IN ADDITION, POLAR KRAFT WARRANTS STRUCTURAL HULL COMPONENTS FOR FIVE YEARS; THE CARPETING FOR THREE YEARS; THE CANOPY FABRIC AND UPHOLSTERY FOR TWO YEARS; (PTP) PRESSURE TREATED PANELS USED IN THE BOAT'S CONSTRUCTION IS WARRANTED FOR LIFE.

PLEASE CONTINUE TO HOLD, YOUR CALL WILL BE ANSWERED SHORTLY.

DID YOU KNOW?? GODFREY MARINE HAS HOSTED ONE OF THE MOST VISITED INTERACTIVE MARINE WEB SITES ON THE INTERNET. OVER ONE MILLION VISITORS LAST YEAR AT WWW.GODFREYMARINE.COM PEOPLE CAN USE THE WEB SITE ON THE INTERNET TO LEARN MORE ABOUT GODFREY'S PRODUCT LINE, LOCATE DEALERS, AND VIEW AND DOWNLOAD PICTURES AND SPECS OF EVERY MODEL AVAILABLE. A SPECIAL SECTION AVAILABLE TO GODFREY'S DEALER BASE PROVIDES MARKETING AIDS AND OTHER SUPPORT SERVICES.

PLEASE CONTINUE TO HOLD, YOUR CALL WILL BE ANSWERED SHORTLY.

DID YOU KNOW?? POLAR KRAFT'S MODEL LINE UP INCLUDES, KODIAK'S, FISHERMAN'S, BASS AMERICA'S, DAKOTA'S, SPORTSMAN'S, HUNT AND FISH, AND OUTFITTER'S. POLAR KRAFT OFFERS OVER 80 DIFFERENT MODELS TO CHOOSE FROM. FROM 12' TO 19' POLAR KRAFT HAS A BOAT TO SATISFY EVERY ANGLER OR HUNTER.

PLEASE CONTINUE TO HOLD, YOUR CALL WILL BE ANSWERED SHORTLY.

DID YOU KNOW?? WITH A PURCHASE OF A POLAR KRAFT MODEL A CUSTOMER CAN CHOOSE FROM FIVE DIFFERENT OUTBOARD MOTORS (YAMAHA, MERCURY, JOHNSON, EVINRUDE, AND SUZUKI).

PLEASE CONTINUE TO HOLD, YOUR CALL WILL BE ANSWERED SHORTLY.

DID YOU KNOW?? TO SATISFY ANY CUSTOMERS NEEDS AND STYLES POLAR KRAFT'S BASS AMERICA MODEL LINE UP HAS FIVE DIFFERENT COLOR SCHEMES TO CHOOSE FROM. CUSTOMIZE YOUR BOAT TO MATCH YOUR TOW VEHICLE WITH A WIDE SELECTION OF POPULAR COLORS. WITH GUNMETAL BEING THE STANDARD COLOR, UPGRADE TO EITHER RED, WHITE, BLUE, OR YELLOW.

PLEASE CONTINUE TO HOLD, YOUR CALL WILL BE ANSWERED SHORTLY.

DID YOU KNOW?? THAT POLAR KRAFT'S CUSTOMER SERVICE IS TOP RATED IN THE BOATING INDUSTRY. WITH EXCELLENCE AND CUSTOMER SATISFACTION IN MIND POLAR KRAFT'S GOAL IS TO CREATE CUSTOMER LOYALTY WITH OUR PRODUCTS AND DEALERSHIPS BY PROVIDING A GREAT OWNERSHIP EXPERIENCE.

PLEASE CONTINUE TO HOLD, YOUR CALL WILL BE ANSWERED SHORTLY.

DID YOU KNOW?? POLAR KRAFT'S KODIAK AND FISHERMAN SERIES USES PRESSURE TREATED PLYWOOD (PTP) ON DECKS AND FLOORS FOR A SUPERIOR MATERIAL THAT DOES NOT ROT, BEND OR DENT AND COST LESS TO MAINTAIN.

PLEASE CONTINUE TO HOLD, YOUR CALL WILL BE ANSWERED SHORTLY.

DID YOU KNOW?? TO ACHIEVE LEVEL FLOTATION CERTIFICATION POLAR KRAFT WILL FILL EVERY AVAILABLE CAVITY WITH CLOSED CELL URETHANE FOAM FLOTATION. IT ADDS SOUND DAMPENING, HULL STIFFENING, EXTRA FLOOR SUPPORT, MINIMIZES WATER ABSORPTION THAT COULD ADD TO THE BOAT'S WEIGHT AND WILL NOT BREAK DOWN IF EXPOSED TO GAS OR OIL.